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A Solution for Online Debt Collection
Virtual Collection Agent™
Offer your customers a tool to self-cure in a preferred, non-confrontational environment, while you collect more and maintain full compliance and security.
The Virtual Collection Agent is an easy-to-use, robust online collection tool that is PCI-compliant and enables creditors of any size manage any type of debt. With a highly configurable system, you can easily determine and implement your credit strategies. Offer debtors negotiated payment terms, account holder education and assistance, and online payment integration to provide a positive end-to-end experience.
Debtors self-cure 24/7 in a user-friendly environment that lets them submit payments, make promises, or enroll in payment plans. Client results have proven this solution to be an especially effective tool for contacting hard-to-reach debtors.
The Virtual Collection Agent delivers a host of benefits and features to help you:
First-Party Collectors Benefit from Relationship Management
Lenders, billers and other first-party collectors will collect more, while building customer loyalty and maintaining valuable relationships. Enhance your brand and keep customers for life by turning a potentially negative experience into a positive one.
Third-Party Collectors Benefit from Higher Productivity
Collection agency and debt buyers can manage all accounts, streamline operations, and improve liquidation at a lower cost-to-collect. Manage the needs of multiple clients, deliver impressive results efficiently, and scale your operation instantly.
