PRODUCTS & SERVICES

Payment Services

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PayAnyone

A financial institution’s ultimate weapon in the battle for customer loyalty.

Let your customers pay all their bills, from the mortgage to the babysitter, in one place: your website. You get the credit while we see to it that your customers can make payments securely, quickly and free of charge. They’ll appreciate the convenience and reward you with loyalty.

PayAnyone gives you reliable and cost-effective back-office payment processing that integrates seamlessly with your online bill payment service. Moving funds quickly and accurately to a vast number of billers not only eliminates costly processing errors, but also makes for happier customers and a lower call center volume.

• Take advantage of our industry-leading accuracy—Our Electronic Biller Directory and Real-Time Digital Scanline® provide the best error detection in the industry, so invalid entries are quickly caught and remedied before the payment goes out.
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  Reach more billers—Leverage our connection to a vast community of electronic payment networks to move funds quickly to more billers
  
• Process fewer paper checks by enabling your customers to pay anyone electronically
  
• Allow customers to even pay billers who aren’t set up to receive electronic payments—Alliance Bank Insurance will issue a paper check whenever an electronic payment can’t be made.
  
• Keep your records up-to-date with a response file generated within three hours of receiving your payment file
  
• Customer Service Interface allows instant analysis/reconciliation of payments while giving your CSRs the power to:
  

•    Access payment history in real-time
  

•    Handle customer inquiries
  
•    Reconcile payment activity
  
•    Retrieve proof of payment
  
•    Stop, reissue or refund a payment

HOW IT WORKS

Detect entry errors—Real-Time Digital Scanline™ technology instantly detects errors, alerting customers to make corrections and ultimately lessening the chance of payment rejection.
Send payment instructions—The financial institution sends a daily file to Alliance Bank Insurance compiling all customers’ instructions to pay specific bills.
Validate payment information— Alliance Bank Insurance’s Digital Scanline technology verifies that account numbers and remit addresses are valid.
Process and respond—Princeton eCom processes payments, sends a response file, and generates reconciliation reports.
Disburse—Payments are sent electronically to payees; a paper check is issued when a payee cannot accept electronic payments.